The below Terms and Conditions cover the full range of products and/or services provided by Marina Cafe and Bar ABN 83 164 440 215. Some products and/or services may not apply to your specific booking, but please read all Terms and Conditions thoroughly before signing the acknowledgement.
Contents
- Definitions
- Marina Café and Bar
- Deposits
- Bookings
- Event Management
- Event Regulations
- Catering
- Deposits
- Cancellation Policy
- Off-Premise Events
- Weddings
- Event Management
- Wedding Regulations
- Payment
- Cancellation Policy
- Large-Scale Events
- Wet Weather Policy
- Additional Liability Conditions
- Payment
- Engagement of Subcontractors
- Client Responsibilities
- Insurance
- Privacy
- Statutory Rights
- Applicable Law
- External Events & Island Activity
1. Definitions
1.1 Quote: A document specifying the services/products provided along with associated costs and these terms.
1.2 Client: The individual, firm, or organization engaging our services.
1.3 Guest/Passenger: Individuals attending the event/venue or receiving services arranged by the client.
1.4 We/Us/Our: Refers to Marina Café and Bar (ABN 83 164 440 215) and associated agents, employees, or subcontractors.
1.5 Services/Products: Includes event planning, design, management, hosting, equipment hire, catering, staff provision, venue hire, and transport.
1.6 Booking: Confirmed date/time for services or products.
1.7 Subcontractor: Third parties engaged to fulfill booking requirements.
1.8 SHFT: Sydney Harbour Federation Trust, responsible for managing certain lands, including Cockatoo Island.
2. Marina Café and Bar
Marina Café and Bar, located on Cockatoo Island, is a heritage-listed venue where patrons must adhere to specific rules, including staying within licensed areas and respecting heritage guidelines.
2.1 Operating Hours
- Open 7 days a week.
- Seasonal hours available at www.cockatoomarinacafe.bar.
2.2 Deposits
- Table Bookings of over 25 people require a $250 deposit.
- Event Bookings require a $1000 or $20% deposit.
- Peak Season bookings require a $2500 or 30% Deposit.
- Cancellation policies differ based on pre-orders, group size, and booking period.
2.3 Refund Policy
- Deposits are 50% refundable if canceled 2 months prior (exceptions for peak season bookings).
- November/December deposits are non-refundable 6 months prior.
- Bookings cancelled within two months of the event will not receive a deposit refund.
- Refunds for paid events will be negotiated depending on timeline and event management. This is at the discretion of MC&B Manager.
2.4 Minimum Spend
- Varies based on seasonality, group size, and business hours.
2.5 Event Management Fees
- Costs vary based on requirements, starting at $3,000 for weddings. Additional fees may apply.
2.6 Public Holiday Surcharge
- A 20% surcharge applies to all fees, deposits, and catering.
2.7 Decorations
- Must be approved in advance. Prohibited items include confetti, glitter, and single-use plastics. All decorations must be taken down and removed from the site by the guest. Any decorations or excess rubbish will result in a $250 cleaning fee.
2.8 Alcohol Policy
- Alcohol consumption is restricted to licensed areas, and intoxicated patrons may face restrictions.
2.9 Security
- Required for after-hours events with more than 50 guests, booked through Marina Café and Bar.
3. Catering
3.1 Deposits
- Required within 48 hours to secure bookings.
3.2 Cancellation Policy
- 50% forfeiture within 3 months of the event; 100% forfeiture within 1 month.
3.3 Dietary Requirements
- Clients must inform Marina Café and Bar of dietary needs upon booking. Additional costs may apply. Our menus are built to cater for all and we work hard to try and eliminate allergens for our guests. However please be advised that we can not ensure food has not been in contact with allergens and The Marina Cafe & Bar will not be liable for monitoring allergens. Guests are advised to be cautious and carry their own epipen or any personal life save equipment required.
3.4 Off-Site Catering
- Requires a minimum spend of $500 and may incur surcharges for delivery outside trading hours.
4. Off-Premise Events
For off-premise events, additional fees by SHFT may apply. Marina Café and Bar can manage these events for you, with costs outlined in your quote.
5. Weddings
5.1 Wedding management fee starts at $3,500, covering up to 50 hours of coordination.
5.2 Security is required for weddings, with staffing proportional to guest numbers.
5.3 Cancellations within 3 months may incur significant fees (e.g., $5,000 for no-shows).
6. Large-Scale Events
Large-scale events (e.g., over 500 guests) require SHFT approval and additional coordination.
7. Wet Weather Policy
- Wet weather is not grounds for cancellation, postponement or refund.
- The Marina Cafe & Bar is an outdoor venue and is not required to provide a wet weather option.
8. Additional Liability Conditions
Marina Café and Bar accepts no liability for cancellations due to strikes, weather, or other uncontrollable circumstances.
9. Payment
- All quotes include GST.
- Payments can be made via bank transfer or credit card (3% surcharge for American Express).
10. Engagement of Subcontractors
Marina Café and Bar reserves the right to engage subcontractors to fulfill service requirements.
11. Client Responsibilities
Clients are responsible for providing accurate booking details, including dates, dietary requirements, and contact information.
12. Insurance
- Public liability insurance is held up to $20,000,000.
- Clients are advised to arrange additional event insurance.
13. Privacy
Personal information is handled securely and shared only with necessary third parties, such as subcontractors. The Marina Cafe & Bar often gathers content for social media & advertising. If you do not wish to be included in this content please inform staff.
14. Statutory Rights
These terms comply with applicable laws, including the Trade Practices Act 1974.
15. Applicable Law
These Terms and Conditions are governed by the laws of New South Wales.
For more detailed information, specific queries, or clarifications, please refer to the official Marina Café and Bar Terms and Conditions document or contact us directly.
16. External Events & Island Activity
The Marina Café & Bar operates on Cockatoo Island, which is government-owned land managed independently of our venue. While we are committed to providing an enjoyable experience for all private functions, customers acknowledge and accept that The Marina Café & Bar has no control over other events, activities, or operations occurring elsewhere on Cockatoo Island at the same time as their booking.
Such activities may include (but are not limited to) public festivals, concerts, exhibitions, film productions, and other large-scale gatherings organised by third parties. These events may generate noise, increased foot traffic, or other environmental impacts which are beyond the control of The Marina Café & Bar.
By confirming a private event booking, the customer accepts that The Marina Café & Bar is not responsible or liable for any inconvenience, disruption, or reduced enjoyment caused by coinciding events or activities elsewhere on Cockatoo Island. No refunds, compensation, or booking adjustments will be offered in such circumstances.
